DOCS

Zonos and Japan Post

Prepay duties and generate your Japan Post shipping documents with Zonos.

Under new U.S. requirements, postal shipments valued under $2,500 USD (excluding documents and personal gifts valued under $100 USD) must have customs duties prepaid before they can be imported into the United States. Additionally, as of July 1, 2026, many countries in the EU require shipments to be sent with duties prepaid.

Japan Post has partnered with Zonos to provide two compliant shipping solutions. Starting October 1, 2026 (JST), both solutions support shipments to:

  • United States
  • Select EU destinations: Denmark, France (including Monaco), Andorra, French overseas departments (Guadeloupe, French Guiana, Martinique), Sweden, Spain, Netherlands, Slovakia, Italy, Finland, Luxembourg, Estonia, and Malta

Both solutions let you prepay duties before your shipment is dispatched.

Zonos app 

For individuals and small businesses who ship occasionally

The Zonos app is a free mobile app that handles the entire shipping process — duty calculation, payment, label creation, and customs documentation — all before visiting the post office.

Key features:

  • AI-powered photo classification to identify items and assign HS codes
  • Duty calculation and payment in JPY
  • Japan Post shipping label and customs document generation
  • Declaration ID for proof of duty prepayment
  • Available in 19 languages
  • Free to download, no subscription fees

Access the Zonos app:

For detailed instructions, see the Zonos app for Japan Post shippers guide.

Verified Accounts 

For merchants and businesses who ship regularly

Verified Accounts let businesses with a Japan Post deferred-payment (後納) contract create labels with duties prepaid for the U.S. and select EU destinations. Zonos calls the Japan Post Label API on the merchant's behalf, generates the label and Declaration ID, and links them — so every shipment leaves Japan duty-prepaid and customs-compliant.

With a Verified Account:

  • Every shipment includes a Declaration ID
  • Zonos creates the Japan Post label using your Later Pay Number
  • Duties are calculated, invoiced by Zonos, and remitted to the destination's customs authority
  • Postage continues to be billed by Japan Post to your Later Pay Number
  • View shipments and labels in the Zonos Dashboard
  • No subscription fee — only pay duties, postal fees, and the taxes (VAT) on EU shipments that use Zonos' IOSS number

For full details, see the Verified Accounts for Japan Post guide.

To keep shipping to the U.S. and select EU destinations with Japan Post, choose the solution that fits your business. Both options help your shipments meet the duty prepayment requirements at their destination.

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